SUPPORT SERVICES

Technical support

Your satisfaction is our priority! Don’t hesitate to call our technical support and assistance services:

  • If you have questions concerning an SEQUANTA equipment or software,
  • If you need assistance for your system configuration,
  • If you are experiencing an installation issue.

Email contact

Please detail your request by e-mail at: support@sequanta.io

Your request will be handled as soon as possible and one of our support engineers will contact you directly
by phone if necessary.

Important remark!

Some internet access providers may block the reply e-mails, considering them as spams. We recommend
you to add support@sequanta.io
 to your email address book.

ON-SITE AND REMOTE TRAINING

SEQUANTA system installation and commissioning is very simple and fast. It can be handled by your team or third party installers. To ensure the maximum autonomy on your side, we provide training services on-site, so that you will be able to take te full power of SEQUANTA systems. We remain at your disposal by telephone to answer additional questions.

This support covers:

  • Wireless sensor network general description,
  • The general description of Edge Computing low power solutions,
  • Wireless sensors network configuration and the management of the system,
  • Data integration, export and display.